The Dune Sanctuary

Please ensure that you check and try on your item upon delivery and confirm that the size fits before the delivery representative leaves.

Alterations

If any alterations are required, please complete the Alteration Form provided by the delivery representative. The representative will have the necessary measuring tools and alteration form. Please specify the required alterations and place the completed form inside the bag with the item for collection.

Alterations take approximately 3–7 days, depending on the type of alteration required.

Additional Collection

If you are unsure about the size at the time of delivery and the delivery representative has already left, an additional delivery fee will be charged for the collection of the item.

At NINE WEAR, we want your shopping experience to be seamless and enjoyable.

Processing Time

Once your order is placed and payment is confirmed, it will be processed within approximately 2–6 weeks, depending on the season, exhibition periods, and the volume of orders we are handling at the time.

International Orders

We offer worldwide delivery. International orders are processed within approximately 2–6 weeks. International shipping fees are 150 QAR.

Delivery & Collection

Orders are available for collection from the NINE WEAR store or can be delivered through our delivery partner.

Please ensure that all contact and delivery details provided at checkout are accurate and complete so that we can contact you and arrange the delivery or collection of your order accordingly.

Delivery times are arranged with our delivery partners and are provided as estimates, subject to traffic and operational conditions. NINE WEAR cannot be held responsible for delays or unsuccessful deliveries due to circumstances beyond our control, including recipient unavailability or delivery rescheduling requests.